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frankquattromani
Jul 25, 20223 min read
Coaching & Mentoring - The GROW Model
The GROW model is one of the most popular and widely used models of coaching. Developed by Sir John Whitmore, author of Coaching for...
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frankquattromani
Jul 25, 20223 min read
Coaching & Mentoring - Benefits of support relationships
Coaching and mentoring are both forms of one-to-one paired support relationships aimed at facilitating personal development, the...
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frankquattromani
Jul 25, 20222 min read
Coaching & Mentoring - Giving Back using BOOST
The language that we use when giving feedback can be highly influential in changing learners’ behaviour. Choose your words carefully to...
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frankquattromani
Jul 18, 20222 min read
Teamwork & Collaboration - Creating a Culture of Collaboration
“Most great learning happens in groups. Collaboration is the stuff of growth.” Sir Ken Robinson What is collaboration? Collaboration...
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frankquattromani
Jul 18, 20224 min read
Teamwork & Collaboration - Five Phrases That Kill Collaboration
Every manager wants a team that works well together, where people willingly collaborate, sharing what they know and helping each other....
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frankquattromani
Jul 11, 20223 min read
Building Bonds - Pistanthrophobia: When You're Afraid to Trust Others
Most of us have experienced disappointment or betrayal in love at some point in our lives. And we’ve all experienced how hard it is to...
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frankquattromani
Jul 11, 20228 min read
Building Bonds - 15 Little Acts That Strengthen Your Bond With People At Work
OK, so you don't have to be BFFs with everyone you work with, if you'd prefer not to. Sometimes, work is about getting in, getting out,...
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frankquattromani
Jul 4, 20222 min read
Catalyzing Change - If you change yourself, you can change your life - Jim Rohn
You cannot change the circumstances. But you can get stronger, wiser, better. Life is about constant, predictable patterns of change, and...
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frankquattromani
Jun 27, 20224 min read
Inspirational Leadership - Leadership vs Management
The terms 'leadership' and 'management' are often used interchangeably, but they are two distinct and complementary processes. Although...
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frankquattromani
Jun 27, 20224 min read
Inspirational Leadership - You Don't Need to be Loud to Lead
If asked to describe the archetypal leader, most of us would probably reach for characteristics like ‘outgoing’, ‘bold’, ‘assertive’ or...
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frankquattromani
Jun 13, 20224 min read
Powerful Influencing & Negotiation - Negotiation Tips and Pitfalls
As a manager, you will often find yourself in a situation where there is an issue that you cannot resolve alone and must negotiate with...
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frankquattromani
Jun 13, 20221 min read
Powerful Influencing & Negotiation - Six Principles of Persuasion
Reciprocation – People are obliged to give back to others who have given to them. Reciprocation is activated by gifts and concessions....
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frankquattromani
Jun 6, 20222 min read
Interpersonal Effectiveness - Skills explained
Interpersonal skills involve the ability to communicate and build relationships with others. Often called “people skills,” they tend to...
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frankquattromani
Jun 6, 20223 min read
Interpersonal Effectiveness - What range and how to develop an interpersonal competency
There are certain technical skills and competencies you need to secure a job and do it well. Additionally, you’ll probably want to hold...
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frankquattromani
Jun 6, 20224 min read
Interpersonal Effectiveness - Skills that employers value
What are interpersonal skills, and why are they important in the workplace? Interpersonal skills, also known as people skills, soft...
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frankquattromani
May 30, 20223 min read
Communications - Emoticons
As the world becomes more technologically advanced, increasing numbers of people are using online forms of communication such as blogs,...
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frankquattromani
May 30, 20224 min read
Communication - Top Tips for Presenting Content Online
It is essential that any online material is presented in a user-friendly format so that it does not detract from the learning experience....
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frankquattromani
May 30, 20224 min read
Communication - Email Guidelines
The proliferation of email as a standard mode of business communication necessitates an introduction of the medium and guidelines for all...
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frankquattromani
May 23, 20224 min read
Relationship Management - Networked for learning
Posting a question on social media. Calling a colleague. Browsing comments on a blog. Most of us use networks every day to learn. But...
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frankquattromani
May 23, 20224 min read
Relationship Management - What is social selling
Social selling is one of those snappy marketing terms that has been bandied about over the past few years, but it’s far from a...
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