Social Awareness
Social awareness is the ability to comprehend and appropriately react to both broad problems of society and interpersonal struggles. This means that being socially aware relates to being aware of your environment, what's around you, as well as being able to accurately interpret the emotions of people with whom you interact.
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Social Competence
These competencies determine how we handle relationships
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Social Awareness – Other Awareness - Awareness of others feelings, needs, and concerns
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Empathy: Sensing others' feelings and perspectives, and taking an active interest in their concerns
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Situational awareness: Reading a group's emotional currents and power relationships; being able to “size up” a situation and plan an appropriate response
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Service orientation: Anticipating, recognizing, and meeting customers' needs
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