Cultivating gratefulness at work can be a challenging undertaking, but professor Ryan Fehr (2019) has Three research-backed tips for a grateful workplace. They are:
Build a gratitude habit (rituals, practices, etc.)
Draw from many resources (appreciation programs, interventions, helping others, others helping us, building skills, etc.)
Guard against negative emotions (envy, excessive pride, and anger)
Charles Schwab & Co. is an example of successfully implementing a company-wide gratitude program. Diana Jason explains how the company put gratitude to work. As you will hear, the leadership had already focused on employee recognition but wanted to take things further.
They decided to shift from milestones and metrics to valuing people. Pay particular attention to her description of their appreciation portal.
Do gratitude programs really make a difference at work?
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