Coaching and Mentoring Others
Sensing other people’s potential and developmental needs and bolstering their abilities
People with this competence:
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Show a genuine personal interest in helping their friends, colleagues, employees and others improve their performance;
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Understand the goals, strengths, and weaknesses of others;
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Give timely and constructive feedback so people can find their way to excellence;
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Are natural mentors and/or coaches;
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Provide others with knowledgeable support and meaningful, often “stretch” assignments; and
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Foster long-term learning and development of others.
People lacking this competency:
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Don’t provide instructions or details to help people be successful or improve in the long run;
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Fail to provide the necessary feedback intended to help others learn and grow;
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If they give feedback, it's usually negative, and the intent is to hurt or belittle others;
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Refuse to delegate and give others opportunities for stretch assignments and growth; and
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Are unwilling to spend time with people who need their help.
Development tips:
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Take the time to talk to individuals about their goals, aspirations, and things they want to learn and do better.
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These conversations should occur regularly, and with employees, not only at the annual review time.
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Make feedback as constructive and non-evaluative of the person as possible; focus on the work, not the individual.
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Acknowledge and recognize progress often
Quotes:
“The greatest good you can do another is not just share your riches, but reveal to him his own.” - Benjamin Franklin
"Successful people are always looking for opportunities to help others. Unsuccessful people are always asking, ‘What’s in it for me?’"- Brian Tracy
Great resources:
Co-Active Coaching, 2nd Edition: New Skills for Coaching People Toward Success in Work and Life, by Laura Whitworth, Karen Kimsey-House, Henry Kimsey-House, and Phillip Sandahl
The Manager as Coach, by Jerry W. Gilley and Ann Gilley